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Privacy Policy

Last updated: 31 December 2025

IA Coaching (“we”, “us”, “our”) operates the website https://iacoaching.co.uk (“Website”).

We are committed to protecting your personal data and respecting your privacy in accordance with the UK GDPR and Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data:

  • Name and email address (when you subscribe or contact us)
  • Payment and billing information (processed securely by third-party providers)
  • Course enrolment and progress data
  • IP address, browser type, device information
  • Website usage data via analytics tools

2. How We Use Your Information

We use your data to:

  • Provide access to our courses and services
  • Communicate with you about updates, content, or support
  • Send marketing emails (only if you opt in)
  • Improve website performance and user experience
  • Meet legal and regulatory obligations

3. Email Marketing (MailerLite)

We use MailerLite to manage email subscriptions and communications.

  • You can unsubscribe at any time using the link in our emails.
  • MailerLite processes data in accordance with GDPR.

4. Analytics (Google Analytics)

We use Google Analytics to understand how visitors use our Website.

  • Data is anonymised where possible.
  • Google may process data outside the UK under approved safeguards.

5. Legal Basis for Processing

We process your data based on:

  • Your consent
  • Performance of a contract
  • Legitimate interests
  • Legal obligations

6. Data Sharing

We do not sell your personal data.
We may share data with trusted third parties such as:

  • Email service providers
  • Payment processors
  • Analytics providers
    All third parties are required to comply with data protection laws.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy.

8. Your Rights

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent
  • Lodge a complaint with the UK ICO

9. Contact

For privacy questions, contact:
Email: isra@iacoaching.co.uk